Journey ABA’s Clinical Service Model
At Journey ABA, we aim to make the path to receiving ABA therapy as clear and supportive as possible. Our team is here to guide families with consistent communication and personalized support.
Journey currently provides in-home ABA services to individuals diagnosed with Autism Spectrum Disorder who meet Level 1 or Level 2 support needs–under the DSM-5. If you are unsure of the client’s diagnostic level, our intake coordinator is happy to review their evaluation to determine fit.
As a part of our clinical service model, there is a 15-hour weekly availability requirement, which includes an average of 12 direct service hours with a Behavior Technician and 1-2 hours of parent training per month with your child’s BCBA. This structure helps support meaningful progress and consistency, both in session and at home. Sessions are typically scheduled Monday-Thursday, with Fridays through Sundays reserved only for occasional makeup sessions when needed.
We’re committed to working closely with families who are ready to begin services – and while we don’t coordinate care outside of our ABA services, we’re happy to support you as you get started with Journey!
How to Get Started
1. Contact our Intake Team
The first step to initiating services is to contact our intake team at intake@journeyaba.com. From there, our intake coordinator will guide you through the entire intake process – from gathering required documentation to verifying insurance coverage for ABA services. You’ll work with the same coordinator throughout to help ensure consistency and support every step of the way!
2. Complete Intake Paperwork
Once the client’s diagnostic evaluation has been reviewed and eligibility confirmed, our intake coordinator will send over the required intake forms and request the necessary documentation. This includes the full diagnostic evaluation, a letter of medical necessity or ABA recommendation (dated within the last year), the most recent IEP if applicable, and up-to-date physical and immunization records. This step helps us gather all clinical and insurance-related information to move the intake process forward. Most communication is handled via email for convenience, and your intake coordinator will guide you every step of the way. If you have any questions about our services or approach, we’re always happy to provide clarification and support throughout the process.
3. Participate in Initial Assessment
Once the intake process is complete, the client will be placed on the waitlist. When a provider becomes available, the assigned BCBA will reach out to begin scheduling the initial assessment.
The assessment typically includes 2–3 appointments, during which the BCBA gathers additional information from you and observes the client in the home setting. This is an essential part of the process, as it serves as the foundation for developing a personalized treatment plan.
Based on the assessment, the BCBA will determine the number of service hours recommended to support the client’s progress. A written report summarizing these findings and recommendations will be shared with you, and then submitted to your insurance provider for authorization to begin services.
4. Begin ABA Services
Once your child’s treatment plan is approved by your insurance provider, services will begin based on the client’s approved schedule and setting.
A Behavior Technician (BT) will deliver 1:1 direct therapy using individualized goals and programs developed by your child’s Board-Certified Behavior Analyst (BCBA). The BCBA will supervise the BT regularly, monitor progress, adjust programming as needed, and maintain ongoing communication with you to support the client’s development. Parent collaboration is a key part of our clinical model, and monthly parent training will help extend your child’s progress beyond sessions.
Thank you!